Friday, December 05, 2008

Air France-KLM on a Cloud

You don't see too many new companies taking a dive into virtual worlds these days, so I was really excited to see Air France - KLM immerse last month.

Air France-KLM, is a European airline holding company incorporated under French law with its headquarters at Roissy-Charles de Gaulle Airport near Paris, France. It is the largest airline company in the world in terms of total operating revenues, and the third largest in the world in terms of passenger-kilometres and passenger fleet size. Air France-KLM is member of the SkyTeam airline alliance. They offer a frequent flyer program called Flying Blue. The company's namesake airlines rely on two major hubs: Roissy-Charles de Gaulle International Airport, near Paris, and Schiphol Airport, near Amsterdam. [wikipedia]

The airliner has asked iMarginal to build a virtual presence where the company would be able to interact with their shareholders, or as introduced on the AFKLM Second Life website:

The Air France-KLM island in the Second Life universe aims to offer Air France-KLM shareholders a space with the Group’s financial news. For shareholders and visitors, this space is structured in order to help them learn more about the Group’s activity and to participate in financial events. On the island they can find an auditorium, a lounge, the share price in 3D, a Sustainable Development space and the Air France Museum.

I'm happy to see they've done a great job at the build; it's of exquisite quality and they've actually managed to skip a few of the traditional, gravity bound builds we often see in virtual environments. The island is called 'ile dans le ciel', or in plain English 'island in the sky', which suits the company as their core business mainly is up in the clouds.




As for moving around the sim you will need a jetpack to move from room to room, or use the teleport hub above.

There are four primary areas to explore: First there is the Home sphere: where you can view movies about the Air France-KLM group and download PDF's containing the latest financial reports. The second shpere is the 'mandatory' auditorium. A third sphere houses the Air France museum with and exhibition of early Air France and KLM posters, bringing pack memories of the past when flying still was romantic and adventurous. The museum also contains a number of fine scale models of Air France and KLM airplanes. Finally, the fourth sphere offers room to a lounge.

Late last summer I have had some contact with KLM exmployees who were looking into the possibility of building a Second Life presence and were looking for some sort of justification for an airliner to get into a virtual world, in which people don't need transportation as they can fly, or even better, teleport themselves from point to point. I pondered that question when I blogged the presence of the Brussels Airlines in Second Life in March, as I wrote:

... and what do you do when you're an airliner and get down to the Metaverse? Exactly, an airline's core business is to bring people from place to place. In the virtual world however, you don't need transportation. You can just teleport. Airliners have become obsolete. Yet Brussels Airlines knows that bringing people from place to place is just a means to a goal. It is actually about people going to destinations. So if you can't do the transportation part, focus on the destinations. That's exactly what the B-Places directory does.

There's a slight French domination at the build, so I'm trying to find out more with the Dutch wing..

Here's a slideshow from the build's Flickr pool:









More info can be found on the Air France-KLM website where you can watch a neat video about the Second Life presence and an introduction by group CEO Jean-Cyril Spinetta.

SLURL: http://slurl.com/SecondLife/Air%20France%20KLM/128/34/232

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Saturday, September 27, 2008

Virtual Manufacturing, Real Jobs at Boeing

Last year I've blogged a little about Brussels Airlines in Second Life and just recently have been talking with someone at KLM airlines on what airliners could do in virtual worlds. Their core business is of course transporting passengers from a to be, or metaphorically from their Real Lifes to their dream destinations (in case of holiday flights). Other focuspoints might be in crew training, but today I caught up on an interesting article in the Newark Advocate, published about two weeks ago which deals with Boeing's ventures into the realm of virtual worlds.
The Boeing Company is a major aerospace and defense corporation, originally founded by William E. Boeing in Seattle, Washington. Boeing has expanded over the years, merging with McDonnell Douglas in 1997. Its international headquarters has been in Chicago, Illinois, US since 2001. Boeing is the largest global aircraft manufacturer by revenue, orders and deliveries, and the second-largest aerospace and defense contractor in the world. Boeing is the largest exporter in the United States. Its stock is a component of the Dow Jones Industrial Average. [Wikipedia]

Building an airplane isn't something you do in a few days. It's a major production process in which tens of millions of parts need to be fitted together meticulously, which is pricey stuff to do, even if you do it 'first time right'. It takes a lot of training, space and equipment. Virtual Worlds may aid in this process.

Boeing's new Virtual Manufacturing Center not only provides a detailed three-dimensional model of yet-to-be created products, but it also shows how to build them. Employees at the company's Guidance Repair Center on the Central Ohio Aerospace and Technology Center campus will watch through 3-D glasses on a huge video screen how to assemble a product only in the design phase.

The precise computerized images use physics to demonstrate the assembly process, down to details such as which screw or bolt to attach first. The information in Heath will be used at Boeing sites across the country.

The defense contractor showed off the center's capability to government and business leaders Wednesday, beginning with a virtual ribbon-cutting, virtual fly-in from above the site and virtual walk-through of the facility, with precise re-creations of every detail in the building.

The $1.2 million center will bring 30 to 60 new jobs to the Heath facility within 12 to 18 months. It will speed up design and production, and cut costs and training time. "Implementing virtual manufacturing seems to be, on the surface, an overwhelming task, but we've taken the first baby steps," said Mike Emmelhainz, director for the Guidance Repair Center. "We're actually going to see a product we'll start building the first quarter of next year.

Read full article here.

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Saturday, March 29, 2008

Brussels Airlines: Subtle and Smart

Hundreds of companies are trying to understand the Metaverse and find a use for 3D environments that has meaning to their business. Most of them have failed... for now.

Last year I stumbled upon the website and blog B-Places, which basically is a guide to the toprated places in Second Life. Second Life residents rate the places they've visited and the website shows the sims to visit. An excellent move, even more so if you know that B-Places is powered by Brussels Airlines, a Belgian airliner.

The B-Places formula fits neatly into the corporate communications which uses the B-.... terminology a lot (see inset of b-flex economy) and what do you do when you're an airliner and get down to the Metaverse?

Exactly, an airline's core business is to bring people from place to place. In the virtual world however, you don't need transportation. You can just teleport. Airliners have become obsolete. Yet Brussels Airlines knows that bringing people from place to place is just a means to a goal. It is actually about people going to destinations. So if you can't do the transportation part, focus on the destinations. That's exactly what the B-Places directory does.

Here's a short promovid on YouTube:




Here's a snapshot of the website:


Toprated places in Second Life are the Botanical Gardens, but also Rezzable's Greenies and the Caribbean are among the citizens favorites. To me this is a very succesful and creative way to experiment with virtual worlds. It isn't outright branding, but subtle and smart.

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