IBM and Linden Lab create 'enterprise-safe' grid

Though the potential of Virtual Worlds for businesses has been established, the concerns of safety and security of (sensitive) corporate data has been a major issue and caused much reluctance for corporations to create their Virtual Office. Today Reuters announced IBM and Linden Labs have been working on a solution and are ready to go public with their 'Grid behind the Firewall'.

Using the server and client software of Linden Research Inc.'s Second Life, and the interoperability program created by IBM they managed to create a separate place which would allow any of the (well over) 5,000 employees of IBM to enter the private grid, but keep the rest of the Second Life users out of their corporate servers.

IBM has more than 5,000 employees using Second Life for purposes such as sales training or collaborating across different geographic regions. The company will also allow the employees to explore Second Life. And whey will be able to cross into IBM’s secure firewalled corporate network, much like users do with a virtual private network, which creates a secure connection from the Internet into a corporation so that users can log into enterprise applications from their homes.

The firewall will also prohibit regular users of Second Life from gaining access to portions of Second Life that are available only to IBM employees. Spohrer said that the companies have to work out exactly what to move behind the firewall to guarantee security.

Source: The Standard

Life 2.0 in Wonderland

One of the prime Technology events is Dr. Dobbs Life 2.0 Conference. Today saw a series of talks in Second Life as well. Unfortunately I didn't have time to drop in. The good thing was that I was kept up to date through the Metanomics group IM on today's keynote;

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9:00 AM PDT - 10:00 AM PDTKEYNOTE:
Project Wonderland - 3D Toolkit for Building Virtual Worlds. Nicole Yankelovich, Principal Investigator, Collaborative Environments Project, Sun Microsystems Laboratories

Project Wonderland is an open source toolkit for building 3D virtual worlds for business and education collaboration. Within a Wonderland virtual! world, p s, interact with team members, and have chance encounters with colleagues, all using natural voice interaction. Most importantly, real work can be accomplished with Wonderland's support of X and Java applications as well as innovative telephone integration. With application sharing as the default, people can create, edit, and share documents within the virtual world.

Wonderland is built on top of the Project Darkstar game server platform, which provides enterprise-grade scalability, reliability, and flexible integration with other enterprise systems.

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Surprisingly enough, synchronisity strikes again. Thursday I have to give a presentation on collaboration and project management in Virtual Worlds, and one of the options I will discuss is the Wonderland project as it is one of the most advanced platforms when it comes to collaboration at this point in time, I think.

Perhaps we have to clarify a bit on the names used, as it sometimes causes some confusion.

• Darkstar: (also referred to as project ~) The game server platform which is the foundation of the technology
• Wonderland: (or project ~) The open source virtual world produced by Sun, which is built on top of the Darkstar platform.
• MPK20: The wonderland version Sun uses as its own private development VW.

Some bits and pieces on Darkstar / Wonderland from the speech:

Darkstar permits users to participate in one space without sharding. In addition to Darkstar they use jVoiceBridge for audio. It also permits interacting with telephone systems. They are also trying to get their artwork to be open source or CCL. Part of Wonderland includes collaboration capability that can be extended to enterprise software.It can interact with business data. Darkstar also scales down...an instance with 2-3 users can run on a laptop

There are external worlds live today: and some coming up fairly soon. They have tested some already. Small wonder; Wonderland is not planned to interact with SL... However, except maybe in the interoperability space (transportable avatars, etc.) and they will cooperate as much as possible.

For a complete schedule of the Dr. Dobbs Life 2.0 conference in Second Life click here.
More info on the Wonderland click here.

Your expectations of the Metaverse in 2007

This evening I took some time again to skim through my Linked-In network and browsed the questions from my connections. There's this lad, Rick, who's working on a thesis on Second Life and the metaverse. He posed this question:

Has Second Life in 2007 raised or lowered your expectations for the
Metaverse?
Since the big hype in October of last year those who have been watching the Virtual World of Second Life have seen the hype come and go. But what have we learned from the most successful metaverse up to now? Has it raised or lowered your expectations for a social virtual world?

Now I had a bit of a fight with Linked-In tonight. My answer was too long (apparently 4000 characters max), I tried adding the last bit by clarifying, tried editing and finally deleting and start over again. However, that didn't work either as it said I had already posted. So here's my answer:

Early 2007 I said that the age of the Digerati was gone and that 2007 was the beginning of a new era, that of the Metarati, the visionairs that bring us the metaverse. It truly has begun. It's not just Second Life, but the whole industry.

The year isn't over yet and we've seen over 2 billion US$ in investments in the Networked Virtual Environment Industry. It's not just SL: It's platforms like Qwaq springing up for business, it's Neopets going 144 million subscriptions strong, it's Hipihi, Novoking and the other Chinese booms, it Football superstars and Barbie Girls boosting the extraverse (branded worlds) and it's Sony Home or Eve Online with the new Crytek engine bringing us superior graphics

Over the past year Second Life has drawn more media attention than any other virtual world, respectively positive and then later ill-informed negative publicity has driven the world of Second Life into a hype cycle, especially in the Dutch Press after the Dutch PCM Web (Personal Computer Magazine) picked up a story by the LA Times that companies are getting disappointed in Second Life.

It is another sign of old media living in total oblivion of what is going on.

"After an enormous hype om Second Life more and more 'experts' are getting sceptic on the added value of Second Life to business. Online visitors aren't big shoppers, but are mainly looking for entertainment" reads the introduction. Where did this come from? There's hardly a real life company to be found in Second Life that's actually selling stuff. If it ain't on offer, we can't buy it.
"Successfully promoting your company inside the virtual world of Second Life shows to be harder than expected. More and more marketing departments conclude that Second Life residents feel like visiting their online stores. "Actually there isn't any convincing reason to be present in Second Life" says Brian McGuinness, a Hotelchain bigshot in the LA times, and thus his company left Second Life"

Most of these 'marketing departments' probably have never seen Second Life from the inside. Many companies just use Second Life as another medium for corporate communication... without understanding it. It's back to the early 90's when serious companies launched crappy (excuse me) Frontpage websites.

In most cases there wont be a ROI (return on investment) indeed for the year to come, or even the year after. When will companies see that Second Life is not a commercial, a product flyer?
There are companies that dig SL though. Have a look at Intel and Cisco giving tech meetings and classes on Java and other skills. take a look at Philips taking surveys, or at ABN Amro organising sponsor events for non profits.

One of the most telling lines in this article is the following quote: "Analists from Forrester (yay, the big reasearchers) have calculated that at prime time there are only about 35,000 to 40,000 visitors in Second Life" Okay, prepare for another research paper (usual rates about $ 1.000,- US dollar / hard cash) telling you the same the counter on this webpage -an many many other websites - will show you every single day. The good news is: You don't even need to pay me L$ 1,000 to get this info. (Concurrent Logins as per june 07, now over 50K)

Now the Dutch seem to have been in the grips of hypecycles for several years now, on a range of subjects. The nation is becoming governed by the whims of media. The point is that most companies don't really have a clue either to what they want from a virtual world like Second Life. It still seems like many companies establish a presence in Second Life because everybody does so (that's no longer valid). It's like users: If you register for SL and have no idea what you want to do there, you're likely not to return. You're at a loss. Companies should have a goal in Second Life as well. Innovation, Exploration, Crowdsourcing, User Acceptance, Branding, Sponsoring whatever, just make up your mind and set some goals...

Aside from the misperceptions I have seen the virtual worlds grow. Many new startups stir up competition, challenging each platform to innovate and stay at the top. There’s the promise of new and converging media with projects like CSI:NY, The Office, Gossip Girls and the Korean Que Sera adding interactivity to television, which make me believe we are making progress on making these worlds fit for business. So yes, sofar 2007 has definately raised hopes of making the metaverse fit for business. Virtual Economies are the fastest growing economies on earth. Advancement in terms of stability and scalability are made in rapid succession. It's an enormously varied landscape though, different cultures, people and habits. A wide variety of engines are used to drive these worlds. Some are java-based, some are desktop applications that connect to grids and some are using streaming technology. It's almost impossible to try and define these worlds, let alone find ways for identity management unified communications, interoperability and portability for the sector. These are the steps we have to make these worlds an integral part of our daily work or leisure time.

Charting the new Worlds

UPDATE: The numbers in this blog are old. There will be an update shortly.

This blogentry was posted first at the Virtual World blog powered by Sogeti Sweden. As it is a new blog I gave an outline of the market we're dealing with. Several bits and bytes have appeared on this blog before - VeeJay

It's a brave new world out there, the question is which world? We've seen the industry of virtual worlds explode in this past year with billions of dollars of capital funding, takeovers and corporate builds. Over the past year Second Life has drawn more media attention than any other virtual world, respectively positive and then later ill-informed negative publicity has driven the world of Second Life into a hype cycle (as defined by Gartner).

Networked Virtual Environments

There's more to it though. There's not only a brave new world out there, it's an entire universe. It was also Gartner who did a short report on virtual worlds in december 2006 and introduced the term NVE, Networked Virtual Environments as an overal term for the industry, their definition:

An NVE is an online platform in which participants are immersed in a three-dimensional representation of a virtual space. Other, analogous, terms for
NVEs in the market are metaverses and virtual worlds.

It's not a 100% definition as the industry also includes 2D spaces. I'd like to use it as a term for the entire universe whereas I would reserve the usage of the metaverse for a specific section in the industry.

So how big is the market we're talking about?

A very good kick off was given at the Virtual World Conference in San Jose (10-11 October 2007) by Christian Renaud. He put in some good effort to come up with a list of about 75 Virtual Worlds with subscription numbers.

This subscription pie is based on the number of subscriptions per virtual world. Adding up to a grand total of 465.000.000 registered users. Wow, that's huge. That's the entire population of North America, or the entire population of Western Europe. And this is not even counting the Asian (Ralph Koster estimates the number to be close to 2000!).

This might be an unbelievable number. We have to put that into perspective. People do sign up a lot, then drop out. The current number of registered users in Second Life is about 9.2 million of which close to 2 million are active. Christian Renaud estimates the total number of active virtual world residents to be close to 50 million. Still, the number of signups is impressive. Let's take a look at the Social Network list on Wikipedia; it gives a list of 85 community sites totalling 1 billion registered users. Like web 2.0 sites, we do travel a lot. We sign up, play around and then move to the other world / site. And there's people like me. I'm registered at about 15 Virtual Worlds.

A division by Universe

This is the division of the NVE's I'd like to make

How do we use these worlds?

A quick and easy split up is to say we use these worlds for social activities (i.e. Social Network Worlds) and for personal recreation (online gaming). But we also start to use these worlds for business purposes: online meetings, training, simulation, promotion, recruitment etcetera. Where does the business fit in? There's a number of platforms out there that could be considered as being typical business environments. Like Qwaq with office applications and Forterra which focusses on training and simulation. And then there are the intraverses. These have a business oriëntation as well. The chart below shows the division by usage focus. There is business on Second Life, but Second Life is not focussed on business.

What is my audience?

Each world has its own culture and its own demographics. The chart below gives an overview of agegroups. It's not a demographic of the VW residents but an overview of worlds focussing on a specific agegroup. Teen Worlds are growing fast in the sector. There's no world yet that has a focus on elderly people yet. The virtual residents are generally young people. But there will be a market for elderly people, I'm sure. One of the problems of a lot of elderly people is a lack of social contact. We'll be seeing our first virtual elderly home in a few years time.

Genderspecifics

In a virtual world there probably is no discrimination by gender. For example. Construction is an industry in which we usually find very few women. Perhaps it's prejudice, but the genereal thought is that women can't carry a load of bricks. Physical inhibitions don't count in virtual worlds. Another point is that we use avatars, representations, choosing whichever form we like. I know enough men dressing as women or vice versa in Second Life. Likewise, most worlds are open to both man and women without specifically aiming at a gender. There are a number of worlds however that are specifically targeted at teen girls. I've called them Girl Worlds. They're usually running on an extraverse, being brand driven. Examples of these are

• Barbie Girls


• goSuper model (on watAgame software)


• Doll 2.0 (on watagame)


• CosmoGirls (on There.com software)


• Elle Girl (on Why Robbie Rocks)


• Girlz Own (on Mindscape)


• Cartoon Doll Emporium,


• Stardoll,


• Girlsense

Here's a chart of the marketshare these worlds have:

Finally, it's an enormously varied landscape. Different cultures, people and habits. A wide variety of engines are used to drive these worlds. Some are java-based, some are desktop applications that connect to grids and some are using streaming technology. It's almost impossible to try and define these worlds, let alone find ways for unified communications, interoperability and portability for the sector.

What's interoperability?

This afternoon I spent over an hour on the phone with Chritian Renaud, Chief Metaversal Bigshot at Cisco. Yes, that's right on the phone.... media 1.0 so to say. As I was on a sogeti-issued IBM T43 laptop I couldn't get Second Life to work (Ian please tell me this can be fixed) and also Skype failed.

After a good personal update (the us, timezone issues, busy schedules, kids, traffic jams, Prokofy Neva and stuff) we got down to business discussing the Metaverse and one of the VW Conference's buzzwords interoperability.

It remains hard to define the industry of NVE's, Networked Virtual Environments or virtual worlds. There's a mega grey area. You just can't categorize it straightforwardly. And yet we're trying. I'm doing so, Nick Wilson over at Metaversed is doing so, Christian is doing so and KZero is attempting much of the same.

It gets even harder when you get to discussing interoperability and some sort of unified communications or standardisation between these worlds. There's a few worlds out there that have a positive attitude towards the initiative, but others don't (see this post). What exactly is interoperability? Do we just throw all virtual worlds into a blender, find a common denominator, standardise it and run the risk of us all walking around in milky white avatars with jelly-green shirts and denying us all to use the potential of individual platforms?

Christian did quite a good blog on this over at Cisco: "Ode to Interoperability" It's truth, perhaps not the whole truth. It's a discussion. We're not there yet. What it all boils down to is that one of the key-elements will be Identity Management on the web. Christian tried to voice this in his piece, much of the same, not for virtual worlds, but for everyday web usage I run into every day, just like in my previous blogpost. I do have some thoughts to add to this discussion, but that'll have to wait. Bedtime now.

The Collector 2.0 and Tribal Migration on the Web

Tonight I was adding some books to my Visual Bookshelf on Facebook. Right now the number of books on my shelf is 229. I stopped when I added David Baldacci's "The Collectors" and reflected some on my web 2.0 lifeystyle.

The thing is, I remember this isn't the first time I'm doing this. I remember me making a list of my CD's and Books in WordPerfect 5.2 to keep track of my stuff after I'd lend it to friends (some stuff didn't return-and some still doesn't).

Later I entered my CD's into CD-Collector, my DVD's into MovieCollector (both by the Dutch Collectors.com). That was fun. It connected with several online bookshops, like Amazon and it downloaded covers, synopsis and reviews.

The thing is, I don't wanna do this over and over again. I've been talking with a Sogeti colleague of mine on this yesterday. We talked about the future of the web. One of the things is that NOW we have customized content. We choose what we want, what we like. We decide what gets in and what gets out. The next step will be customized functionality. We choose which functionality we want to have at the time we need it. It's basically cloud computing.

Today I discussed Tribal Migration with another (Sogeti) colleague. People move from site to site. Let's join MSN spaces, it let's you do stuff. Then move to Hyves as it lets you do more stuff, now we all migrate to Facebook as it provides even more functionality. We're sitehoppers, application addicts.

We migrate, but our content doesn't. Our account doesn't and in the mean time all our stuff (the personal info we registered and the content we've added) stays put. Our stuff is all over the web. This is soooooooo wrong. I just want one single point of entry for the web. I want to register with one site folks. And I want functionality when I need it.

None of the aforementioned applications; Word Perfect, MovieCollector and Facebook's bookshelf did for me what it has to do eventually: create a single complete database with portable content. I have to go to enormous lengths to get a complete database of my stuff. I've got about 500 CD's, 200 vhs/dvd's and 30 meters of bookshelf filled to the brim (yeah I'm a bookworm). What the killer app has to do for me is make it easy. Be smart, be intelligent. Now I've got an API with Amazon and I have to choose which book I've read. I've got to choose the edition. No, just give me a barcode scanner and let me scan my books, you fill in the details...

The second thing it needs to do for me is give me a standardised output file. Give me an xml file which I can upload to the next application. For instance, I'd like to have my collection of books insured. If it can't be done in a single app, then at least let me upload it. The house burns down, I can tell the insurance company which books I owned and they can cover for the damage.

I must admit I just discovered that Collectors.com added a barcode scanning feature... Now add portability and I'm back as customer ;)

VW Conference buzzwords: Interoperability and Portability

Christian Renaud's keynote this morning was generally received as an outstanding analysis of the Virtual World industry and the challenges that lie ahead of us if we want it to go mainstream.

Divergence

What it all boils down to is that the web, and especially the social web is getting very confusing. We need to have multiple identities, and now there are virtual identities to juggle as well. You've gotta go nuts if you have to juggle all that. This isn't much different from what I've blogged midway june (VeeJay juggles web 2.0 chaos). Like Christian said, we've failed to get openID into place when it comes to the web, let's try to get it right for virtual worlds.

Thought Leadership

In order to get this right for the Virtual World industry, several thoughtleaders met the day prior to the VW Conference, amongst which Cisco, IBM, Linden Lab and Philips. Linden Lab and IBM put forth a press release stating they are working on interoperability and portability. Other terms to describe this are unified communications between Virtual Worlds, or setting new industry standards (is it going to be VHS or Betamax?). IBM has made no secret of the fact that they have been pursuing this for months, the only speculation and blogosphere fuzz at the moment is that it's now an official tie-in with Linden Lab.

Convergence

So the market needs convergence, standards of portability to go mainstream. I personally feel this is a very, very good thing. In fact, I've been saying so for months. The real big challenges are:

• How do you asses the value of virtual goods on various platforms in relation to other platforms
• How do you get a sound Identity Management System in place

No consensus yet

In the beginning I said Christian's keynote was generally accepted as outstanding. Here's a few thoughts from the business

While talking to Craig Sherman on this he let me know that Gaia is pursuing its own target group and has no intention whatsoever to even start thinking about portability. pretty much the same goes for Habbo Hotel, as Timo Soininen doesn't see much chances to asses the value of goods for portability.

John K. Bates of Entropia / Mindark noted that value is generally based on user demand for goods and in a lot of instances World-specific. Like in Entropia you've got dung. Absolutely of no value if you return it to the Entropia caretakers, but a must have for landowners who need dung to fertilize their lands so they can grow monsters and tax those who come to their land to hunt monsters. So in entropia you might wanna be a dung-baron if you don't want to pay for stuff and still get rich.