IMVU - I N V U

The people I hang out with are either dedicated gamers (people that play World of Warcraft, Warhamemr, Lord of the Rings Online or Rapelz), or metaverse enthusiasts that explore virtual worlds and do interesting blah blah on interoperability and portability. In neither community we take 3D chatrooms very seriously and why should we? Those are just chatrooms, not entire worlds. When we chat, we use twitter, msn or skype.

I guess that's not fair on the chatrooms. Let's be honest. What have we seen of corporate use in virtual worlds sofar? Most users to Second Life do little else than using it as a social hangout to chat or do other social stuff which could easily have been done just as good in a 3D chatroom.

We can laugh at most of these 3D chatrooms and wave them away as being niche things in the industry. This is true for a number of these environments, as some can barely reach 2.5D or have a sole focus on sex, like Rapture or Naughty America, but there's one that stands out among its peers: IMVU.

I Envy You

You just can't miss IMVU these days. Whereas the majority of 3D related ads was taken up by World of Warcraft about a year ago, lately the ad market for 3D products seems to be dominated by IMVU. In the picture below a screenshot from the IMVU website, and 5 different IMVU ads I encountered in the last 5 hours at technorati.

Aside from the addvertisements, I don't hear a lot about IMVU, but it's serious business out there. In the past year they've grown rapidly - without much fuzz overtaking even Second Life in users - growing to over 20 million registered users, with about 600K active users every month. So what is IMVU exactly and why is it so succesfull

IMVU is a graphical instant messaging client with over 20 million registered users, and over 600,000 active monthly users, as of June 6th, 2008. Currently, it is in public beta, and has been available since April 02, 2004. It is developed by IMVU, Inc., founded by Will Harvey, a video game developer and founder of There.

IMVU has world’s largest catalog of virtual goods with over 1.5 million items, produced by over 100,000 content creators. It has generated $1 million in revenue per month, 90% of which comes directly from consumers who buy IMVU credits and virtual goods.

The primary focus of IMVU is the ability to use personalized 3D avatars and environments that let the user interact with the person they are chatting with. The secondary focus of IMVU is allowing the members to develop content that can be purchased by other members for use in personalizing their avatars and environments. [Wikipedia]

In general the presscoverage for Virtual Worlds has been dominated by Second Life, both positive and negative. The people I've spoken to, working at other Virtual Worlds generally feel most impact of the negative publications about Second Life, and feel they have hurt the industry and hampered growth. Yet again, this does not seem to be true for IMVU. They've mainly steered away from the press and did their own things. IMVU started up in 2004 and it took them four years (!) to release their first press statement, or as IMVU's CEO Cary Rosenzweig said last June:

"Today we take a big step for IMVU as a company - we’re issuing our first-ever
press release.

We are starting public relations (“PR”) activities for the first time in order to tell the IMVU story to a larger audience. We want to reach out and attract even more people to IMVU so that you have more people to meet, more people to have fun with, more people to buy your items from the catalog, more people to become content creators themselves."

And this was only after they've hit the 20M user mark.

In November last year I made a short overview of chatroom. To see what elkse is out there, check out this blogpost.

BT AvaTalk - TTYL

Sometime Mid 2007, at the height of the hype, we saw a number of telecom providers digging into Second Life. Now, these first wave pioneers are slowly moving away, such as Vodafone. Others still have got no clue as what to do in Second Life. When I talked to someone from KPN earlier this year, they were in Second Life, fiddled around, explored a bit, but couldn't find any real use yet. However, what they did do was setup a messaging center that could send SMS from SL to RL.

So, I was kind of surprised when I learned British Telecom ran a trial with inworld-outworld communications, a trialperiod which just ended though. They set up a splashing website called BT AvaTalk.

Interested to see where this would lead, I browsed the website to see where I could find BT in Second Life. Finally, I ended up in the FAQ section:

Where can I find the BT AvaTalk Phone Box?
You will only be able to find BT AvaTalk Phone Boxes in select number of exclusive Second Life regions

Well, that doesn't lead me anywhere either. Let's immerse then and seek out the goodies... The review at Digital Urban pretty much sums it up though:

The movie below provides full details into a service that we cant quiteunderstand - sure the main pull is that its free, but take away the free aspect and why would you ever want to call someone in the 'real world' from Second Life rather than just use a 'real' phone on your desk or a service such as Skype?

BT AvaTalk - Second Life - video powered by Metacafe

We tend to get a bit of flack at times for using Second Life in our research, but we fully believe that there is a strong argument for these collaborative environments in the realm of geographic and architectural visualisation. However, we still cant see why we would want to pick up the phone in Second Life to ring someone, as we obviously are not actually in the environment.

Perhaps we are missing something on this one...

I wouldn't be that sceptic either. I think it is a road we must pursue, even if it has no immediate use. Eventually it is about fast changing ways of communication. Who would have predicted we would stream microblogs to our mobile phone a few years ago? If we do move to a world like Second Life to do real business meetings calling in and out to the Real World might be very usefull for the ones left behind in a Traffic Jam, or could not be present for any other reason.

For now, it's TTYL (talk to you later) though, and I'll pick Orange as the most successful telecom provider in Second Life. There is activity there, for instance with the currently running Innovation Week.

The Starfish and the Spider

Heliview organised a web 2.0 seminar today at the Jaarbeurs in Utrecht, titled "From Web 2.0 to Enterprise 2.0" It's keynote speaker was Rod Beckstrom, author of the Starfish and the Spider.

Below is the presentation he did at the Next Web Conference, which is pretty much the same story and same slideshow. Sit down and enjoy. It's good stuff.

Part 1: The Starfish and the Spider

Part 2: Geronimoooooooo!

Part 3: From centralized to decentralized business

What's interoperability?

This afternoon I spent over an hour on the phone with Chritian Renaud, Chief Metaversal Bigshot at Cisco. Yes, that's right on the phone.... media 1.0 so to say. As I was on a sogeti-issued IBM T43 laptop I couldn't get Second Life to work (Ian please tell me this can be fixed) and also Skype failed.

After a good personal update (the us, timezone issues, busy schedules, kids, traffic jams, Prokofy Neva and stuff) we got down to business discussing the Metaverse and one of the VW Conference's buzzwords interoperability.

It remains hard to define the industry of NVE's, Networked Virtual Environments or virtual worlds. There's a mega grey area. You just can't categorize it straightforwardly. And yet we're trying. I'm doing so, Nick Wilson over at Metaversed is doing so, Christian is doing so and KZero is attempting much of the same.

It gets even harder when you get to discussing interoperability and some sort of unified communications or standardisation between these worlds. There's a few worlds out there that have a positive attitude towards the initiative, but others don't (see this post). What exactly is interoperability? Do we just throw all virtual worlds into a blender, find a common denominator, standardise it and run the risk of us all walking around in milky white avatars with jelly-green shirts and denying us all to use the potential of individual platforms?

Christian did quite a good blog on this over at Cisco: "Ode to Interoperability" It's truth, perhaps not the whole truth. It's a discussion. We're not there yet. What it all boils down to is that one of the key-elements will be Identity Management on the web. Christian tried to voice this in his piece, much of the same, not for virtual worlds, but for everyday web usage I run into every day, just like in my previous blogpost. I do have some thoughts to add to this discussion, but that'll have to wait. Bedtime now.